Finding staff in the restaurant industry is tough. Keeping them motivated and loyal is even tougher. But what if we told you the secret isn’t just in the contract or salary?
Today’s candidates look for much more: a healthy environment, growth opportunities, respect, and a sense of belonging. In this article, we’ll explain how to turn your restaurant into a place where working isn’t just a duty, but a pleasure.
1. 🎯 Clear Roles and Expectations
Many conflicts arise from misunderstandings: a waiter expecting different breaks, a chef frustrated by endless shifts.
Solution: create a role description for each position, clearly explain what you expect and what you offer in return. Clarity builds trust.
2. 🤝 Culture of Respect
You don’t need a Michelin-star brigade if respect is missing. No yelling in the kitchen, no unnecessary pressure in the dining room. Treat everyone with dignity—you’ll be surprised how your staff will respond.
Bonus tip: start the shift with a quick 2-minute motivational briefing. It makes a difference.
3. 🚀 Growth Opportunities
Many young people leave the industry because they don’t see a future. Offer internal training, invite them to food events, propose small career steps even informally (e.g., “junior shift leader”).
SHR can help identify potential leaders on your team and guide them with tailored training.
4. đź“… Fair and Human-Friendly Scheduling
Flexibility doesn’t mean working 20 shifts a month without knowing when. Organization is a form of respect. Schedule shifts in advance, ask for availability, and try to favor personal life whenever possible.
Digital scheduling tools exist, but first, you need a culture that respects time.
5. đź’¬ Active Listening and Feedback
How often do you really ask your staff how they’re doing? What would they improve? Hold regular mini-meetings (even informal ones) to listen without judgment.
Participation builds attachment. And an engaged team works better.
6. 🌟 Share Who You Are: The Power of Employer Branding
If you want to attract new talent, you need to communicate who you are. Show your cuisine, behind-the-scenes moments, and philosophy on social media. Highlight your value as an employer.
Have you ever thought about creating a “Work with Us” page? SHR can help you build it.
🧠Conclusion: You Don’t Have to Be Perfect, Just Authentic
Candidates aren’t just looking for a paycheck. They want a place where they feel valued, respected, and heard. Change starts with you.
🙌 How We Can Help
At Swiss Hospitality Recruitment (SHR), we know the challenges of the industry well. We were created to help restaurateurs like you find, select, and motivate the right people, even when the market feels stagnant.
👉 If you want your restaurant to truly become the place everyone wants to work, contact us. We’d be happy to help.
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